Frequently Asked Questions

Yes! Storybook Ranch proudly welcomes your furry family members. Residents may have up to two pets per home, with a maximum weight of 100 lbs per pet. 

Yes! Storybook Ranch offers convenient off-street parking for residents.

Yes, parking is free for residents.

At this time, Storybook Ranch does not offer furnished homes. All residences are leased unfurnished, allowing you to personalize your space.

No, Storybook Ranch is not a smoke-friendly community.

Storybook Ranch provides a variety of lifestyle-enhancing amenities designed for comfort and convenience, including:

• Resort-Style Swimming Pool
• State-of-the-Art Fitness Center
• Clubhouse
• Oversized Gated Dog Parks (Large & Small Breeds)
• Off-Street Parking
• On-Site Walking Trail

Each rental home at Storybook Ranch includes modern finishes and upscale interior details, such as:

• Stainless Steel Appliances (in all homes)
• Quartz Countertops
• Private Yards
• Walk-In Closets
• In-Unit Washer & Dryer

Residents at Storybook Ranch typically have access to several major internet providers common throughout McKinney, including AT&T Fiber, Spectrum, and Frontier, giving households a choice between cable and fiber-optic plans depending on speed and budget needs. Availability can vary by unit, so we recommend confirming current provider options and installation details with our leasing team before move-in.

Detached rental homes often provide more privacy, quieter surroundings, and additional outdoor space compared to traditional apartment communities. For people looking for a calmer environment without the responsibilities of homeownership, detached homes can offer a more comfortable experience.

Yes, residents are required to maintain renters’ insurance throughout their lease term.

Most applications are processed within 2–3 business days.

Rent payments are made securely online through the resident portal.

No, utilities are not included in the rent. Residents are responsible for setting up and paying for their own utilities.

Yes. We have on-site maintenance available to help keep your home in top condition. 

Submitting a maintenance request is easy. Residents can log into the online resident portal and submit a request anytime.

For maintenance emergencies, simply contact our 24-hour maintenance number, and a team member will assist you as quickly as possible.

Residents are responsible for routine household upkeep inside their homes. This includes tasks such as changing air filters.

Single-story homes are often easier to navigate because all living spaces are located on one level. This layout can simplify cleaning, furniture arrangement, and everyday movement throughout the home. Many residents also enjoy the open and connected feel that ranch-style floor plans naturally provide.

Storybook Ranch sits in a car-friendly pocket of McKinney near the intersection of the Sam Rayburn Tollway (SH 121) and US-75, so residents can reach major roadways in minutes. The immediate area is considered car-dependent, meaning most errands and commutes are easiest by car, though DART regional bus and rail connections are accessible with a short drive for residents who want to reach downtown Dallas without driving the whole way.

Downtown McKinney's historic square is roughly a 10-minute drive from Storybook Ranch, making it easy to catch dinner, shop local boutiques, or enjoy a weekend farmers market without a long drive. Quick access to US-75 and the Sam Rayburn Tollway also puts major employment hubs throughout Collin County and North Dallas within a convenient commute, and Dallas Love Field and DFW International Airport are both roughly 30 minutes away for residents who travel frequently.

Storybook Ranch is located at 3651 S Custer Rd in McKinney, TX, within Collin County, an area known for its blend of small-town charm and suburban convenience just north of the Dallas-Fort Worth Metroplex. The surrounding neighborhood offers easy access to shopping centers, parks, and nature trails, along with a family-friendly feel that pairs well with McKinney's reputation as one of the fastest-growing and most livable cities in Texas.

McKinney, TX continues to attract renters because of its strong local economy, growing retail, and dining options, and convenient access to the Dallas-Fort Worth area. The city offers a balance of suburban comfort and modern convenience that appeals to a wide range of residents.